teapigs Support

<p><span id="isPasted" style="color: rgb(129, 134, 137); font-family: Roboto, sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">As many of you know, we paused our EU shipping for a fair few months over the past year - we&apos;re happy to say that things are slowly starting to get back up and running. Unfortunately, due to the UK leaving the EU there is a chance depending on which country you live in that you might receive additional customs charges upon the arrival of your order. These charges are out of our control.&#xA0;</span> </p>

As many of you know, we paused our EU shipping for a fair few months over the past year - we're happy to say that things are slowly starting to get back up and running. Unfortunately, due to the UK leaving the EU there is a chance depending on which

will I receive additional charges if I have a subscription and live outside of the UK?

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why the name teapigs?

about teapigs

where does tea come from?

where does herbal tea come from?

what is rooibos or red tea?

why does tea vary so much in taste?

where do teapigs teas come from?

is tea a diurectic?

why do your teas cost so much?

what is the caffeine content of teas?

how is the caffeine removed from your decaf english breakfast?

what are flavourings?

are all of your teas suitable for vegetarians and vegans?

how much liquorice root can I consume in a day?

I have a corn allergy - does this mean I can't drink teapigs?

made in a factory that handles nuts

I have a gluten allergy - do any of your teas contain gluten?

can i have tea when pregnant or breastfeeding?

about tea

do your tea temples contain plastic?

why can't I compost your tea temples in my garden?

will the tea temple/natureflex fully breakdown?

what are our cartons made from? What is FSC packaging?

are your tea temples Genetically Modified / contain GM corn?

are there microplastics in your tea temples?

are teapigs tea organic?

are teapigs tea fairtrade?

what are the conditions of your growers?

ethics and sustainability

I made a mistake – can I edit or cancel my order?

why hasn't my discount code worked?

how long will I have to wait for my order?

which couriers do you use?

What should I do if my tea temples are damaged or faulty?

can i have a copy of my invoice?

my order

I’ve ordered with you before, does that mean my order is discounted?

how do I change my subscription’s contents or frequency?

what can’t I add to my subscription?

how do I know when my next subscription’s due, and how can I change it?

how do I cancel my subscription?

how do I restart a cancelled subscription?

how much caffeine is in matcha?

can i drink matcha more than once a day?

can i add matcha to other teas?

can i add matcha to coffee?

how long will a tin of matcha last?

how long does matcha last in the fridge once it's been opened?

can i drink matcha whilst pregnant?

can you reassure me about the safety of your matcha?

matcha

will I receive additional charges if I have a subscription and live outside of the UK?Updated a year ago