teapigs Support

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: medium; line-height: inherit; font-family: Roboto, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(129, 134, 137); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Once you have placed your order, we&apos;ll aim to process it within 2 working days. If you choose our next working day service before 10am, your teas will be delivered the next working day. If you choose our standard 48-hour tracked service, then the vast majority of deliveries are made within 3 days of dispatch, but on the odd occasion they may take longer. We can make good tea but unfortunately, we can&#x2019;t solve all the problems of the postal service. Check out our <a href="https://www.teapigs.co.uk/policies/shipping-policy" rel="noopener noreferrer" target="_blank">delivery page</a> for more info.</p><p><br></p>

Once you have placed your order, we'll aim to process it within 2 working days. If you choose our next working day service before 10am, your teas will be delivered the next working day. If you choose our standard 48-hour tracked service, then the vas

how long will I have to wait for my order?

my order

why the name teapigs?

about teapigs

where does tea come from?

where does herbal tea come from?

what is rooibos or red tea?

why does tea vary so much in taste?

where do teapigs teas come from?

is tea a diurectic?

why do your teas cost so much?

what is the caffeine content of teas?

how is the caffeine removed from your decaf english breakfast?

what are flavourings?

are all of your teas suitable for vegetarians and vegans?

how much liquorice root can I consume in a day?

I have a corn allergy - does this mean I can't drink teapigs?

made in a factory that handles nuts

I have a gluten allergy - do any of your teas contain gluten?

can i have tea when pregnant or breastfeeding?

about tea

do your tea temples contain plastic?

why can't I compost your tea temples in my garden?

will the tea temple/natureflex fully breakdown?

what are our cartons made from? What is FSC packaging?

are your tea temples Genetically Modified / contain GM corn?

are there microplastics in your tea temples?

are teapigs tea organic?

are teapigs tea fairtrade?

what are the conditions of your growers?

ethics and sustainability

I made a mistake – can I edit or cancel my order?

why hasn't my discount code worked?

which couriers do you use?

What should I do if my tea temples are damaged or faulty?

can i have a copy of my invoice?

I’ve ordered with you before, does that mean my order is discounted?

how do I change my subscription’s contents or frequency?

what can’t I add to my subscription?

how do I know when my next subscription’s due, and how can I change it?

how do I cancel my subscription?

how do I restart a cancelled subscription?

will I receive additional charges if I have a subscription and live outside of the UK?

how long will I have to wait for my order?Updated a year ago