teapigs Support

<p><span id="isPasted" style="color: rgb(129, 134, 137); font-family: Roboto, sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Our standard UK shipping is with Royal Mail, we offer a 48-hour tracked service, which is a 2-6 working day service. You can also make use of our&#xA0;APC next working day service if you place your order before 10am, please check your postcode carefully for full details. International orders are sent via Royal Mail. In some cases, we may need to get in touch with an international courier quote for you if your order is too heavy or large for Royal Mail to transport for us. Usually, you&apos;ll receive a UK order (no matter the method you choose) within 5 working days. International orders usually arrive within 10 working days. Please allow up to 7 working days for UK orders, and 15 working days for international orders before getting in touch though, as we can&apos;t take any action until after that period of time! Some orders just take a little bit longer.</span> </p>

Our standard UK shipping is with Royal Mail, we offer a 48-hour tracked service, which is a 2-6 working day service. You can also make use of our APC next working day service if you place your order before 10am, please check your postcode carefully f

which couriers do you use?

my order

why the name teapigs?

about teapigs

where does tea come from?

where does herbal tea come from?

what is rooibos or red tea?

why does tea vary so much in taste?

where do teapigs teas come from?

is tea a diurectic?

why do your teas cost so much?

what is the caffeine content of teas?

how is the caffeine removed from your decaf english breakfast?

what are flavourings?

are all of your teas suitable for vegetarians and vegans?

how much liquorice root can I consume in a day?

I have a corn allergy - does this mean I can't drink teapigs?

made in a factory that handles nuts

I have a gluten allergy - do any of your teas contain gluten?

can i have tea when pregnant or breastfeeding?

about tea

do your tea temples contain plastic?

why can't I compost your tea temples in my garden?

will the tea temple/natureflex fully breakdown?

what are our cartons made from? What is FSC packaging?

are your tea temples Genetically Modified / contain GM corn?

are there microplastics in your tea temples?

are teapigs tea organic?

are teapigs tea fairtrade?

what are the conditions of your growers?

ethics and sustainability

I made a mistake – can I edit or cancel my order?

why hasn't my discount code worked?

how long will I have to wait for my order?

What should I do if my tea temples are damaged or faulty?

can i have a copy of my invoice?

I’ve ordered with you before, does that mean my order is discounted?

how do I change my subscription’s contents or frequency?

what can’t I add to my subscription?

how do I know when my next subscription’s due, and how can I change it?

how do I cancel my subscription?

how do I restart a cancelled subscription?

will I receive additional charges if I have a subscription and live outside of the UK?

which couriers do you use?Updated a year ago